Online Player Registration FAQ
Q. I have a returning child - is their information already in the system?
A. Yes, if you had a child in GLL previously most of your registration information will already be uploaded to the website. Simply select the registration program you desire and you will be taken to your account access page. Follow the instructions for Existing Users to log into your account and then continue with the registration process.
If you provided multiple email addresses to GLL, any of them will work.
If the email address you provided is no longer valid please, or if you believe your email address is correct but you do not receive a new temporary password, send an email to
and we can update your account for you.
Q. Once I register and choose to pay by check, am I registered?
A. Your registration is not complete until payment is received. Checks should be mailed so they are received by February 28th.
Q. Should I check that the information from last year is correct?
A. Yes, once you log into your existing account please take a minute to verify the information for each of the parents and children shown in your account. If you have a change of address or phone number, please change it for all applicable family members. Also please considering adding any new information that we did not have in the past (e.g. cell phone or alternate email addresses).
Q. How do I add a new child or parent to my account?
A. Select the registration program and log into your account, or go to “Edit My Account” page. Select the “Add Child” or "Add Second Adult" link below the current members of your account.
Q. What if I am new to GLL and am not in your system?
A. Follow the same instructions as for registering an existing player, except follow the instructions for New Users at the account access page, . Within a few minutes you will get a temporary password. Now you can login and start adding parents and children to your account. Be sure to check whether they are asking for Guardian or Participant information. With new accounts, Guardian information is requested first. If there are two guardians, please select the I would also like to add a second parent or guardian next checkbox next to the Submit button.
Q. What if I forget my password?
A. Simply type in your email address and a new temporary password will be sent to you within a few minutes.
Q. What if I don't have an email address?
A. Many people use their work email as they check this one more often. If you don't have any email, please contact the Registation Director to walk you through the process.
Q. How come the “Register” button is grayed out next to my child’s name?
A. If your child is not eligible for the currently selected division, then the “Register” button next to their name will be grayed out. To change the division click on the “Register Online” link on the left side of the page and then choose the division you wish to register for.
Q. How come the site makes me pay after I register each child?
A. After you register a child the site takes you to the “check-out” page, however you do not have to pay at this point. If you have another individual or volunteer to register, click "Register Another Individual" and you will be returned to the Online Registration page where you can select another registration program.